Privacy Policy Wonderwall Realty, LLC – Privacy Policy Effective date: 09/05/25
Wonderwall Realty, LLC (“Wonderwall,” “we,” “us”) provides property management services. This Privacy Policy explains how we collect, use, and share information, including when you receive non-marketing text messages related to your housing needs.
1) Information We Collect Contact & tenancy info: name, phone number, email, unit/address, lease details, maintenance history. Communications: messages you send us by SMS, email, or phone; notes related to service requests and appointments. Technical info: basic device and network metadata supplied by your carrier or our SMS provider (e.g., delivery status, timestamps). Payment/Account status: high-level account status (e.g., payment received or past-due alerts). We do not ask for bank or card numbers by SMS.
2) How We Use Information Provide and manage housing services. Schedule and confirm maintenance, send service notices and safety alerts. Send non-marketing account notifications (e.g., payment acknowledgements, appointment reminders). Comply with legal obligations and building safety requirements. Maintain security, prevent abuse, and keep service records.
3) SMS & Mobile Data Disclosures We send non-marketing messages only. Message frequency varies; msg & data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us using the information below. We do not sell or share your mobile number, consent, or SMS communications with third parties for their own marketing or promotional purposes. All text-messaging originator opt-in data and consent will not be shared with any third parties, except to service providers who perform messaging or property-management services for us under contract (e.g., our SMS platform, maintenance vendors) and only to operate the service. Carriers are not liable for delayed or undelivered messages.
4) Sharing Information
We share information only with:
Service providers/contractors who help us operate our properties and messaging (IT, SMS platforms, maintenance vendors). They must protect it and use it only for our services.
Required disclosures to comply with law, safety, or legal process.
We do not sell personal information.
5) Your Choices
SMS: Reply STOP to opt out; START to re-subscribe; HELP for help.
Access/Update: Contact us to review or correct your information.
Email/Calls: You can request alternate contact methods.
6) Data Retention
We keep records for as long as needed to manage the tenancy, meet legal/insurance obligations, and resolve disputes, then delete or de-identify them.
7) Security
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No method of transmission or storage is completely secure.
8) Children’s Privacy
Our services are intended for adult tenants and applicants.
9) Changes to This Policy
If we change this policy, we’ll update the “Effective date” above. Material changes will be communicated where appropriate.
10) Contact Us
Wonderwall Realty, LLC
Email: seth@re-leasing.co
Phone: +1 (970) 294-3429